2 hrs 50 mins | BUSINESS and ECONOMICS | DevelopmentWhy do small businesses have such a difficult time surviving and thriving?
Three of the top four reasons for small business failure are the business ran out of cash, didn't have the right team, and were outcompeted. What do these three reasons have in common? They are all directly related to customer service.
This book is not just about customer service. This is a book about success! It's about how to run and sustain a successful business. This book is not only for the companies that are struggling and are on the brink of closing; it is also for the successful companies that are ...
Why do small businesses have such a difficult time surviving and thriving?
Three of the top four reasons for small business failure are the business ran out of cash, didn't have the right team, and were outcompeted. What do these three reasons have in common? They are all directly related to customer service.
This book is not just about customer service. This is a book about success! It's about how to run and sustain a successful business. This book is not only for the companies that are struggling and are on the brink of closing; it is also for the successful companies that are doing well but could be doing even better.
It doesn't matter the business size or type because treating customers should be the same for every business. It should be exceptional.
| # | Title | Duration |
|---|---|---|
| 1. | openingCredits |
0 mins 12 secs |
| 2. | cs00 |
5 mins 16 secs |
| 3. | cs01 |
5 mins 28 secs |
| 4. | cs02 |
11 mins 39 secs |
| 5. | cs03 |
3 mins 55 secs |
| 6. | cs04 |
6 mins 56 secs |
| 7. | cs05 |
8 mins 52 secs |
| 8. | cs06 |
5 mins 02 secs |
| 9. | cs07 |
3 mins 27 secs |
| 10. | cs08 |
7 mins 33 secs |
| 11. | cs09 |
12 mins 07 secs |
| 12. | cs10 |
3 mins 23 secs |
| 13. | cs11 |
3 mins 54 secs |
| 14. | cs12 |
11 mins 06 secs |
| 15. | cs13 |
2 mins 50 secs |
| 16. | cs14 |
7 mins 48 secs |
| 17. | cs15 |
11 mins 20 secs |
| 18. | cs16 |
3 mins 37 secs |
| 19. | cs17 |
2 mins 22 secs |
| 20. | cs18 |
5 mins 22 secs |
| 21. | cs19 |
5 mins 07 secs |
| 22. | cs20 |
4 mins 58 secs |
| 23. | cs21 |
4 mins 44 secs |
| 24. | cs22 |
4 mins 59 secs |
| 25. | cs23 |
3 mins 44 secs |
| 26. | cs24 |
5 mins 49 secs |
| 27. | cs25 |
4 mins 49 secs |
| 28. | cs26 |
6 mins 09 secs |
| 29. | cs27 |
2 mins 43 secs |
| 30. | cs28 |
0 mins 40 secs |
| 31. | cs29 |
0 mins 16 secs |
| 32. | cs30 |
1 mins 21 secs |
| 33. | acknowledgments192 |
0 mins 33 secs |
| 34. | endingCredits |
0 mins 14 secs |
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