Sounded ID: 9781982796075
ISBN: 9781982796075
Publication Date: December 15, 2019
Publisher: Author's Republic
Language: English
Author Name: Samuel J. Robbins
Narrator Name: Ian Joseph
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organisation they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Specific forms of negotiation are used in many situations: international affairs, the legal system, government, industrial disputes or domestic relatio...
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organisation they represent). However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Specific forms of negotiation are used in many situations: international affairs, the legal system, government, industrial disputes or domestic relationships as examples. However, general negotiation skills can be learned and applied in a wide range of activities. Negotiation skills can be of great benefit in resolving any differences that arise between you and others.
Stages of Negotiation
1. Preparation
Before any negotiation takes place, a decision needs to be taken as to when and where a meeting will take place to discuss the problem and who will attend. Setting a limited time-scale can also be helpful to prevent the disagreement continuing.
2. Discussion
During this stage, individuals or members of each side put forward the case as they see it, i.e. their understanding of the situation.
3. Clarifying Goals
From the discussion, the goals, interests and viewpoints of both sides of the disagreement need to be clarified.
4. Negotiate Towards a Win-Win Outcome
This stage focuses on what is termed a 'win-win' outcome where both sides feel they have gained something positive through the process of negotiation and both sides feel their point of view has been taken into consideration.
5. Agreement
Agreement can be achieved once understanding of both sides’ viewpoints and interests have been considered.
6. Implementing a Course of Action
From the agreement, a course of action has to be implemented to carry through the decision.
Now it's time to take action
# | Title | Duration |
---|---|---|
1. | OPcedits |
0 mins 17 secs |
2. | Chapter2UnderstandForEveryone'sInterest |
35 mins 15 secs |
3. | Chapter3LearnwaystoCommunicatethatgoDepperthanWords |
1 hr 04 mins |
4. | Chapter4EmphaticDialougeskillstoAcheiveMutualUnderstanding |
1 hr 07 mins |
5. | Chapter5BasicCommunicationSkills |
35 mins 15 secs |
6. | Chapter6ThePowerofExpressingGratitudeandAppreciation |
15 mins 35 secs |
7. | Chapter7NegotiateSuccessfullywithPeoplewhoareMorePowerfulRefusetoPlaybytheRules |
20 mins 33 secs |
8. | Chapter8SeperatethePeoplefromtheProblems |
12 mins 12 secs |
9. | Chapter9StartNegotiatinginWaystoReduceDefensiveness |
19 mins 29 secs |
10. | Chapter10UnderstandHowToManageYourselfandAvoidCommonPytfallsthatChallengeManyLeaders |
12 mins 35 secs |
11. | EdCredits |
0 mins 24 secs |
$17.99