2 hrs 33 mins | BUSINESS and ECONOMICS | Business EtiquetteLydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.
Topics covered are:
First Impressions
The Art of Networking
Business Dress
Professional Correspondence
Email and Social Media Etiquette
Workplace Manners
Dining for Profit
What’s in it for you?
*Never again walk into a networking event wondering if you are making a good impression
Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.
Topics covered are:
First Impressions
The Art of Networking
Business Dress
Professional Correspondence
Email and Social Media Etiquette
Workplace Manners
Dining for Profit
What’s in it for you?
*Never again walk into a networking event wondering if you are making a good impression
*Never again get stuck trying to make conversation with strangers
*Never again question which fork to use or which bread and butter plate is yours
*Never again agonize over what to wear to an interview or a client meeting
*Never again question how to handle conflict in the office
*Feel confident that you and your employees have the interpersonal skills to grow your business and to build better business relationships
*Feel positive about your professional image no matter what the situation
*Be at ease in the business environment
Who should take this course?
Job seekers
Rising executives
Entrepreneurs
Corporate and non-profit leaders
Sales teams
High school and college students
Anyone who wants to get ahead in business
| # | Title | Duration |
|---|---|---|
| 1. | Opening |
0 mins 13 secs |
| 2. | intro-business-etiquette |
1 mins 48 secs |
| 3. | module-1-business-etiquette |
18 mins 17 secs |
| 4. | module-2-business-etiquette |
20 mins 51 secs |
| 5. | module-3-business-etiquette |
14 mins 53 secs |
| 6. | module-4-business-etiquette |
11 mins 00 secs |
| 7. | module-5-business-etiquette |
16 mins 30 secs |
| 8. | module-6-business-etiquette |
17 mins 48 secs |
| 9. | module-7-business-etiquette |
13 mins 28 secs |
| 10. | module-8-business-etiquette |
9 mins 21 secs |
| 11. | module-9-business-etiquette |
25 mins 46 secs |
| 12. | Closing |
0 mins 18 secs |
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